Great Plains Accounting for DOS and Windows support FAQ

This ERP utilize was very popular in 1990th, before the time when Great Plains Software introduced Bull Plains Dynamics. We yet see customers, who are on GPA, and the version is normally 9.5, in some really complicated old cases it is 9.2. If you are much in industry with Great Plains Accounting, you should accede couple of options:
1. GPA remote support. At this time, March 2008, it is really very hard to find district GPA consultants, so there are unusual companies out there on US market who can cooperate you remotely.
2. GPA support technology. At this time it is truly not feasible to train new consultants to support Great Plains Accounting customers, even provided MRP foothold company decides to go nationwide. What Microsoft Function Solutions VARs are offering is arouse your question and GPA proprietary dogma example lookup service. GPA existed in two DB platforms: Ctree and Btrieve, plus in Ctree version it was also available on Macintosh - this is really the big crunch for technical support, as it is completely abandoned by GPS and its successor Microsoft Dynamics or Microsoft Business Solutions subdivision of Microsoft Corporation
3. Common GPA support scenarios. The most popular scenarios are when your server is in essence going down as hardware: more likely solid operate is full or corrupt, so you can not login into GPA. The most common work around is to supercede GPA security by replacing GRTPLN.DAT file with the original file either from GPA installation diskettes or CD. If your case is more complex, you should call GPA tech support society or us, Alba Spectrum

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